Organizations

Within the Organization settings, you can configure key details such as your organization name, contact email, and the default role assigned to newly invited users in order to ensure consistent access control across your team.

Your organization status determines your access level within the platform. New organizations begin in trial mode, allowing you to explore the platform with limited resource deployment and restricted use of autoscaling capabilities. Once you add a valid credit card, your organization automatically transitions from trial to enabled, unlocking the full functionality of the platform.

If a payment fails, your organization status changes to disabled. In this state, your managed services will be automatically brought down (without data loss) to prevent unnecessary costs. These services will resume seamlessly once a successful payment is processed and your organization is re-enabled.

You can update your credit card and manage organization-level settings directly from this section, ensuring continuous access and control over your ScaleGrid environment.